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Upward Broadband

Upward Broadband

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How it works

Wireless Internet Service Providers (WISP) supply a fast, reliable, cost-effective internet solution for people in underserved areas.
What Is Fixed Wireless Internet?

WISPs provide fixed wireless internet service, which is different from the wireless internet used by mobile phones. Fixed wireless internet is a high-speed, reliable internet service for rural and underserved areas. Internet is sent from the main access point (typically supplied with high-speed fiber-optic lines) to individual receivers installed at businesses, farms, and homes.

In the simplest terms, a WISP broadcasts internet from one access point to multiple fixed locations. As a result, WISP users will experience speeds comparable to or greater than most cable providers, and surpass the speeds available from DSL and Satellite.

How Does Fixed Wireless Internet Work?

We provide Fixed Wireless Internet by using a wireless network to broadcast our internet signals from one access point to our customer’s fixed location. Our main access points (the transmitters) can be affixed to cell towers or other high structures that are backed by a high-speed fiber connection. The transmitters then send the high-speed internet signals to receivers that are installed at our customer’s property.

Once the signal has reached our customer’s property, the internet will be transmitted for use from the modem located inside the home or business. Service is then broadcasted to various devices by connecting to the modem wirelessly or through a direct ethernet cable connection.

In most cases, our customers need to be within a 10-mile radius of an access point and have a line of sight from your reception device to one of our access points. There cannot be buildings, trees, hills, or other large obstructions in the path of the receiver and transmitter.

Here’s more on the equipment needed to receive fixed wireless internet.

FAQs

We want switching to Upward Broadband to be as simple as possible, so we’ve answered a few frequently asked questions. But if your question isn’t included or if you’d like more information, give us a call or send us a message. 

What Is a Wireless Internet Service Provider (WISP)?

A fixed wireless internet provider extends reliable and cost-effective broadband internet services to remote farms, homes, and businesses. Your antenna, which supplies a home wireless router, will connect to our Point of Presence (PoP).

How Is It Different from Other Internet Suppliers?

Because wireless internet requires less infrastructure than DSL, fiber, cable, or satellite networks, it can be updated much more quickly, meaning a faster and more reliable service for residents and businesses in remote areas where other network types have not invested time and money.

How Is It Different From Satellite Internet?

With fixed wireless internet, your on-site antenna uses radio waves to connect to a nearby tower (just a few miles apart), giving you access to the internet. Satellite internet is reliant on signals from a dish orbiting Earth about 20,000 miles away. Satellite internet is often higher cost, includes data caps, and has high latency (delay), making voice or video calls through the internet difficult. With Upward Broadband, there are no data caps, just a high-speed connection with low latency. Watch this YouTube video to learn more.

What Locations Do You Serve?

Upward Broadband serves rural areas across south-central Pennsylvania. This includes parts of Chester, Franklin, Fulton, Huntingdon, Mifflin, and Lancaster County, PA. Find out if we serve your location here.

How Much Does It Cost?

Fixed wireless internet is an affordable alternative to other connection methods. With a clear pricing structure and no bundles or gimmicks, Upward Broadband lets you pay only for what you need and want – not all the extras. Check out our pricing here.

What Speed Do You Provide?

Upward Broadband offers 10/2, 25/5, 50/10, 100/20 for residential customers and 10/10, 25/15, 50/30, 100/60 for commercial customers. These speeds are listed as Download/Upload speeds in Mb per second.

How Secure Is Your Internet Service?

You can rest assured that your data is as safe on our fixed wireless internet as it is on cable or DSL systems. No matter who you get your internet from, it’s always a good idea to use anti-virus software and follow the recommended security settings for all your devices. We work to keep your wireless connection to our fiber optic backbone fast and reliable. Watch this YouTube video to learn more about how secure fixed wireless internet is.

How Reliable Is Your Internet Service?

Instead of relying on cables, you’re getting internet from radio waves. That means no one can accidentally cut your access with a severed wire. That makes fixed wireless internet worthy of your trust.

How Far Does the Signal Reach?

The signal’s reach is dependent on the local terrain and if there is anything obstructing your connection to the tower site. Typically the signal will cover a 10-mile radius of our tower.

What Equipment Do I Need?

Installing fixed wireless internet requires just a few pieces of equipment. An antenna is either placed on your roof or mounted to your building/home, which is what communicates with our access towers. Watch this YouTube video for a complete overview of the equipment that we provide our customers.

How Long Does It Take to Get Fixed Wireless Internet?

Fixed wireless internet is a quick and simple installation, and can often be installed just a few days after a service agreement is signed. If you’d like to get the ball rolling, contact us and we’ll let you know if your location is eligible. Then, we’ll install the receiving antennae and you’ll be good to go.

What Happens If Something Goes Wrong?

After installation, we won’t leave you on your own. Even though fixed wireless internet should be relatively maintenance- and upkeep-free, sometimes things happen. Rest assured you can call us with any of your issues, and you’ll get a real person (maybe even one of your neighbors!) that will make things right.

Does Weather Affect Fixed Wireless Internet?

Severe weather, in most instances, will not impact your internet connection. Severe, heavy winds have the potential to interrupt connections if your antenna system is blown out of place. Reputable WISPs install antennae with this in mind, ensuring the system can withstand extremely heavy winds.

Is your internet filtered to eliminate lewd and objectionable content?

To provide a safe internet environment for all ages, Upward Broadband will make a good faith effort to restrict access to material we consider to be objectionable such as pornography and illicit content.

Latest Posts

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    How Upward Broadband Uses Software to Provide A Quality Streaming Experience for Every Customer

    3 minute read Our goal at Upward Broadband is to provide Internet Without The Hassle. In order to do that, our first priority must be to ensure every customer receives consistent speeds and reliable service. This means having a pulse on the traffic that is flowing through our network. One speed bump that can prevent a quality streaming […]

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  • About Fixed Wireless Internet - February 28, 2022

    Upward Broadband Receives NTIA Funding to Expand High-speed Broadband Access to Over 7,500

    2 minute read Upward Broadband, a family-owned provider of fast, reliable internet, is excited to announce they will receive $15.44 million of the $20.4 million awarded to Huntingdon County by the Department of Commerce’s National Telecommunications and Information Administration (NTIA). The funds will be used to increase high-speed broadband access across multiple Pennsylvania counties within the next two […]

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  • About Fixed Wireless Internet - August 4, 2021

    What are Repeater Sites for Fixed Wireless Internet?

    4 minute read Put simply, a repeater site is a secondary broadcast station that expands the reach of a fixed wireless internet tower. They help bring affordable, high-speed internet to more homes and businesses by redirecting the signal given off from a local tower. This provides a way to bounce the internet signal to customers that might be […]

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Upward Broadband vs. Other Internet Providers

We’re not your typical internet provider. We do things differently.
Discover why 1,000+ people have selected us as their preferred internet provider.

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3105 Lincoln HWY East,
Paradise, PA 17562
717.869.0968

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